Sutherland is a unique digital transformation company. We are the engine behind the experience giants of today—the companies best known for the transformative experiences they deliver.

We’ve learned much of what we know about great experiences by working with the best. Like us, the clients we work with care deeply about the human experiences they provide for customers.

We work with businesses across a broad range of industries, including Banking & Financial Services, Insurance, Healthcare, Retail, Telecommunications, Media & Entertainment, Technology, Travel & Hospitality, and Logistics.

Since its inception in 2008 in Bulgaria, Sutherland has grown to over 2,200 employees spread across 3 sites in the cities of Sofia, Varna, and Burgas. The team of professionals provides technical support and customer service in five different industries in 17 European languages.