What distinguishes us as an employer is that we invest a lot in the development of our employees. We do a lot of trainings, various upskillings and academies. We also have an online platform called Concentrix Univesity, in which there are similar courses - from Excel to People Management, some of these courses are selected in learning paths for specific positions, which helps colleagues when they have an interest in a specific role in the company. Over 80% of our frontline management are colleagues who have developed with us and most of the people in this position started as agents or engineers in the company.